Experience in field application engineering, technical support, customer engineering, solutions engineering, mobile integration engineering, or a similar customer-facing technical role
Strong experience with mobile app or mobile SDK integration
Strong troubleshooting experience including issue reproduction, root-cause analysis, debugging, documentation, and escalation
Preferred Qualifications
Understanding of Bluetooth, BLE, audio products, hearables, wearables, or connected consumer devices
Experience with embedded systems or firmware integration
Experience with Jieli / JLI, Qualcomm, Bluetrum, or similar chipset platforms
Experience with hardware debugging tools, protocol analyzers, or simulation tools
Background in consumer electronics, audio devices, semiconductor platforms, or Shenzhen-based hardware supply chains
Bragi AI is the layer that handles the controls, the companion app, the connected services, and the AI — so brands ship audio products without building the infrastructure themselves.