共享的业务解决方案资源支持理赔部门及更广泛的集团运营领域的业务解决方案交付和持续系统增强。该职位负责端到端业务分析、需求收集、解决方案开发、测试、用户验收、项目协调、部署、问题解决以及向 BAU 支持的移交。该资源将灵活部署于不同业务组合和项目中;任职者须拥有相关学位,并具备至少五年业务分析、项目交付、系统实施、测试或生产支持经验,以及出色的分析、规划和协作能力。
Degree in Business, Information Systems, Computer Science, Engineering, or a related discipline
Required Previous Experiences
At least 5 years of relevant experience in business analysis, project delivery, system implementation, change management, testing, or production support
Practical experience in requirements gathering, business solutioning, test scenarios and test cases, testing, and user acceptance
Preferred Qualifications
Professional certification in project management, business analysis, Agile delivery, AI, automation, or insurance
Claims domain knowledge and practical understanding of insurance operations
Experience coordinating system enhancements, remediation, operational improvements, automation, digitalisation, or workflow transformation
Knowledge or experience relating to healthcare services, provider management, medical case assessment, contact centre operations, or related digital healthcare journeys