4+ years of hands-on experience in workforce planning, labor modeling, or capacity planning within high-volume logistics, fulfillment centers, or similar HVH operations
Experience managing temporary staffing agency relationships, vendor SLAs, and collaborating with cross-functional operational teams and HR/Talent Acquisition
Preferred Qualifications
Direct experience in co-located fulfillment center environments within express delivery, parcel logistics, or e-commerce
Working knowledge of Python or R for predictive forecasting, labor show-up probability modeling, or advanced data structures
Track record of designing and executing temp worker engagement strategies, core/flex labor ratio frameworks, or shift stability programs from scratch
Experience working in a fast-paced, matrixed global technology or e-commerce enterprise; conversational proficiency in Korean is a plus