Retell AI 正在新加坡招聘一名高级战略部署经理,负责主导客户合作,从需求探索到语音 AI 智能体正式上线。该职位包括了解客户工作流程,将需求转化为 AI 工作流程和实施计划,配置智能体和自动化,集成系统与 API,排查技术问题,主持客户会议,并与销售、产品、工程和客户成功团队合作。候选人应能流利使用普通话和英语,熟悉 API 和技术集成,并能够适应模糊且快速发展的初创公司环境。
Experience in consulting, solutions engineering, deployment, implementation, customer success engineering, product management, or another customer-facing technical role
Preferred Qualifications
Strong communication and customer-facing skills
Ability to understand customer businesses and translate needs into practical solutions
Comfort with APIs, technical integrations, and software systems
Ability to explain technical concepts to technical and non-technical audiences
Ability to manage multiple customer projects
Ability to thrive in ambiguous environments
Strong ownership and problem-solving
Interest in AI, LLMs, and voice technology
Ability to work in a fast-moving startup
Customer-focused approach
Willingness to travel for customer launches and onsite engagements