Job Seekers Can Apply for Around 6,000 Boots Christmas Roles, Here Is What the Listings Pay

Boots is hiring for around 6,000 festive roles across its stores, warehouses and customer support centre this Christmas, and its Nottingham Seasonal Customer Advisor listing states that the hourly rate is £13.02 and up to £15.10 across selected locations within London. The roles are flexible and part-time. Applicants don't need any previous experience or qualifications to apply for a Christmas Customer Advisor or Retail Operations Assistant role, but applicants must demonstrate real energy and passion for customer care. Young people and first-time jobseekers typically make up around half of seasonal recruits at Boots. For Metaintro readers weighing up a Christmas job, the detail that matters sits in the listings themselves, covering the hours, the shifts you must be free for, the agency route into warehouse work and what happens when the season ends.

What Is Boots Hiring For This Christmas?

The around 6,000 seasonal roles are available nationwide, across the retailer's 1,800 stores, support office and warehouses. The work falls into three groups.

• Stores. Customer Advisors and Operations Assistants are there, Boots says, to ensure customers receive the excellent experience and expert in-store advice that they expect from Boots.
• Warehouses. Warehouse Operatives and Picker Packers help keep shelves stocked and fulfil online orders.
• Customer support. Customer Support Centre colleagues will handle customer queries throughout the festive period.

The roles reflect the variety of ways that Boots customers can shop at Boots this festive season. Boots is also recruiting in-store staff to support boots.com, Click & Collect and on-demand delivery through Uber Eats, Just Eat and Deliveroo. The drive is open to candidates of all ages and career stages.

Boots has not published a split of the total by role in this year's release, which lists role types without a number for each.

Which Christmas Roles Can You Apply For in Stores?

Store roles are described as Customer Assistant or Stores Fulfilment Assistant, and Boots also has Retail Operations Assistant and Christmas Customer Advisors roles available for the festive period. UK store vacancies shown in Boots' Christmas search feed carry the titles Seasonal Customer Advisor and Seasonal Store Fulfilment Assistant.

A Seasonal Customer Advisor in Nottingham helps customers find products, gifts and offers, works on tills and self-checkouts, replenishes stock and supports deliveries in the stockroom. It is a fast-paced and active role where priorities can change quickly throughout the day.

A Seasonal Store Fulfilment Assistant in Derby picks and packs online orders accurately and efficiently, meeting individual targets to achieve overall team goals, and also helps customers on the shop floor, works on tills when needed and supports deliveries.

One thing to check before you apply is the country. UK stores such as Wrexham, Leeds and Portsmouth sit alongside Seasonal Customer Assistant roles in Ireland, including Dublin, Galway and Waterford, in Boots' Christmas search feed, so look at the location line on each listing.

What Do Boots Christmas Jobs Pay?

Boots says seasonal colleagues will get a competitive hourly rate, Boots colleague discount and access to a wide range of benefits, including savings on cinema tickets, holidays and more, and the store listings below put a number on the pay. Both the Nottingham Customer Advisor listing and the Derby Store Fulfilment listing state that the hourly rate is £13.02 and up to £15.10 across selected locations within London. Seasonal Customer Advisor listings in Leeds, Widnes and Wrexham print the same £13.02 rate. Both the Nottingham and Derby roles are weekly paid.

For comparison, the National Living Wage for workers aged 21 and over is £12.71 an hour from April 2026, and the minimum wage will still apply for workers aged 20 and under. The £13.02 rate on the Nottingham and Derby listings sits above the £12.71 National Living Wage for workers aged 21 and over. You can use the minimum wage calculator to check whether the National Minimum Wage or National Living Wage is being paid, and contact Acas if you're not getting the National Minimum Wage and think you should be.

Store benefits on the Derby listing include an employee discount across Boots and its partner brands, discounts at nationwide retailers and 24/7 counselling and wellbeing support through an Employee Assistance Programme, with exclusions that may apply, for eligible roles only. Salary estimates on other websites are not endorsed by Boots and may not be accurate, so trust the pay line on the listing itself.

These roles provide hands-on experience in customer service, operations and teamwork, and for many people can be the first step on a longer-term career journey with Boots, Boots Director of Talent Acquisition Donna Hodgins said, according to the Boots announcement.

What Hours and Shifts Do the Listings Ask For?

Hours differ from listing to listing in Boots' Christmas search feed, from 7.5 hours per week for a Widnes Customer Advisor role to 22.5 in Portsmouth, 25 in Woking and 37.5 in Leeds, while some stores list Various Hours Available.

The Nottingham Victoria Centre role is fixed-term at 37.5 hours and includes evening, weekend and night shifts. Its availability runs 6am-10pm and 10pm-6am (Night) on every day of the week, and applicants must be available for a variety of shift patterns across the days shown.

The Derby Derbion role is 30 hours, with evening and weekend shifts and an availability window of 9am-7pm each day.

Customer Advisor listings such as Nottingham, Leeds and Widnes make it a must-have to be available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.

How Do Boots Warehouse Jobs Work, and Why Do They Go Through an Agency?

Boots typically recruits Warehouse Operatives through two agency partners, Pertemps and AM2PM, although it sometimes advertises warehouse roles on its own careers site too. New warehouse colleagues for its Beeston and Burton-on-Trent operations are recruited this way. The Nottingham warehouse is via Pertemps and the Burton warehouse is via Pertemps and AM2PM.

Below are the terms on one live Pertemps listing for the Boots warehouse in Burton upon Trent, which is one example rather than a norm.

• Pay. Days £12.71 going up to £13.12 after 12 weeks, and nights £13.26 going up to £15.09 after 12 weeks, with the night rate paid from 22:00 to 06:00.
• Shifts. Options include 4 on and 4 off, a rotating 8-hour shift pattern and a fixed nights 8-hour pattern, and all shift patterns will include weekend working.
• Holiday. The job offers 28 days holiday increasing to 33 per annum after 12 weeks service.
• Experience. Full training is available, no experience is necessary, and in-house MHE training is available.
• Other benefits. The listing also names a stakeholder pension scheme, overtime and a hot food canteen among its benefits.
• Getting there. The site is close to Burton Train station, with bus transport from Wolverhampton train station and Walsall town centre to Boots Burton for 8h days, 12h days and 12h nights only.

For the majority of warehouse roles, no specific qualifications or experience are needed, but basic numeracy, literacy and computer skills will be required, along with a keen eye for detail. Excellent communications skills and the ability to work in a team in a fast-paced environment are also listed. The job involves picking order items, working in a fast paced warehousing environment, working to productivity/accuracy targets and ensuring orders are picked correctly.

Workers do not count as fixed-term employees if they have a contract with an agency rather than the company they're working for.

What Does the Customer Support Centre Role Involve?

The Customer Support Centre roles support customers with their queries during the festive season. On Boots' general Customer Support Centre careers page, the team is based at Boots' Nottingham Support Office site, and Customer Service Advisors handle call and email queries from customers and store colleagues, which could be anything from Boots.com, Advantage Card or Healthcare services queries.

For those advisor roles, no qualifications or experience needed, just a passion for customer service and good communication skills, and advisors need to be comfortable with using computers. Advisors also need good communication and problem solving skills and the ability to multi-task in a fast-paced environment. Advisors receive dedicated training and ongoing support from the Boots training team and mentors from day one. The site has a subsidised cafeteria (exclusions apply), a gym and on-site parking with electric vehicle charging points, with direct bus links to the city centre.

Customer Support Centre applicants are directed to boots.jobs/support-office/customer-support-centre, the Customer Support Centre careers page.

How Does the Boots Application Process Work?

Roles are now open to apply for online. For in-store Christmas Customer Advisor roles, go to the Boots Christmas jobs page and search for vacancies in your area.

Here are the steps on the Nottingham and Derby listings.

• Apply online. Applications are reviewed against the job requirements.
• Assessment or call. Depending on the role, you will either be invited to complete a short online assessment, or receive a phone call from a member of the Boots team.
• Interview. If you are successful you will be invited to attend an interview.
• Offer. After the interview you are contacted about the outcome, and if successful you get an email with your job offer.
• Checks. Some roles may require pre-employment checks to be carried out.

For the Nottingham Customer Advisor role, the must-haves are being available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day, and being customer-focused, a team player, operations ready, proactive, resilient, full of energy and stamina, confident asking questions and comfortable with technology. Previous experience in a retail or customer-facing environment and familiarity with Boots products and services are listed only as nice to have. Reasonable adjustments are available if you need support during the application and interview process. First-time applicants writing a CV can follow How to Make a Resume for Your First Job With No Work Experience.

This is a temporary role, with the potential for longer-term opportunities depending on local availability, according to the Nottingham Seasonal Customer Advisor listing.

Can a Christmas Job at Boots Turn Into a Permanent Role?

The Derby and Nottingham store jobs are temporary roles, with the potential for longer-term opportunities depending on local availability, and seasonal staff can continue with Boots beyond the festive season where opportunities are available. Warehouse Operative roles filled through the agencies are temporary initially, but there are always opportunities to apply for permanent roles.

A Christmas recruit may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management, with routes such as Assistant Manager, Store Manager, Beauty Specialist, No7 Advisor and Trainee Dispenser.

Employees are on a fixed-term contract if they have an employment contract with the organisation they work for and their contract ends on a particular date, or on completion of a specific task. A seasonal or casual employee taken on for up to 6 months during a peak period may be a fixed-term employee. Employers must not treat workers on fixed-term contracts less favourably than permanent employees doing the same or largely the same job, unless the employer can show that there is a good business reason to do so. Employers must also ensure that fixed-term employees get the same pay and conditions as permanent staff, the same or equivalent benefits package, information about permanent vacancies in the organisation and protection against redundancy or dismissal, though they're only entitled to the same rights as permanent staff working for the same employer, and not an associated employer's organisation. Workers on fixed-term contracts should try to sort out any concerns they have with their manager, and if they're still not satisfied, they can ask their employer for a written statement explaining their treatment, or complain using the employer's grievance procedure, with a claim to an employment tribunal as the final option.

How Does This Year's Drive Compare With Last Year's?

The headline number is similar to last year's over 6,000, but this year Boots gives no split by role. In its 6 October 2025 release, Boots was recruiting over 6,000 and split that into 4,000 Christmas Customer Advisors, 1,000 Customer Operations Assistants, 1,600 roles at the Beeston and Burton-on-Trent distribution centres and 350 roles in the Customer Support Centre. This year Boots gives around 6,000 seasonal roles with no split, so last year's role numbers should not be read as this year's.

In its 6 October 2025 release, Boots linked the roles to boots.com and on-demand delivery partners like UberEats and Deliveroo, while the 7 October 2026 release also names Just Eat and Click & Collect.

The hiring drive follows the introduction of a new brand identity last month, and its 2026 gifting range features more than 60,000 products. The company has over 51,000 team members and over 1,800 stores, with figures accurate as of 28 February 2026.

The Sainsbury's and Argos Christmas drive and Royal Mail's Christmas hiring are other UK options this season, the second covering sorting and driving work.

What This Means for Job Seekers, and What Should You Do Next?

Applicants don't need any previous experience or qualifications to apply for a Christmas Customer Advisor or Retail Operations Assistant role, but applicants must demonstrate real energy and passion for customer care, and young people and first-time jobseekers typically make up around half of seasonal recruits. The trade-off is that the Nottingham and Derby store jobs are temporary, with longer-term roles tied to local availability.

• Pick your route. Stores apply through the Christmas jobs page, warehouses through the agency partners named on the warehouse page, and customer support through the Customer Support Centre page.
• Read the shift block first. Customer Advisor listings such as Nottingham ask for availability on Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day, so check that line on the listing before you apply.
• Check the pay line. The Nottingham and Derby store listings state that the hourly rate is £13.02, and up to £15.10 across selected locations within London, and third-party salary estimates may not be accurate.
• Know your contract. A direct fixed-term hire must get the same pay and conditions as permanent staff working for the same employer, but a worker with a contract with an agency rather than the company they're working for does not count as a fixed-term employee.
• Ask about staying on. Seasonal staff can continue with Boots beyond the festive season where opportunities are available, and part-time work can lead further, as set out in How to Successfully Transition From Part-Time to Full-Time Work.

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People Also Asked

Q: How many Christmas jobs is Boots hiring for?

A: Boots is hiring for around 6,000 festive roles across its stores, warehouses and customer support centre, and it has not published a split by role this year.

Q: How much do Boots Christmas jobs pay?

A: The Nottingham Seasonal Customer Advisor listing states that the hourly rate is £13.02 and up to £15.10 across selected locations within London, and the Derby, Leeds and Widnes store listings print the same rate, while one agency listing for the Burton warehouse pays £12.71 on days, going up to £13.12 after 12 weeks.

Q: Do you need experience to get a Christmas job at Boots?

A: No, applicants don't need any previous experience or qualifications to apply for a Christmas Customer Advisor or Retail Operations Assistant role, but applicants must demonstrate real energy and passion for customer care.

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