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CallMiner

Software Development

Enhance CX and reduce costs with conversation intelligence and automation for the enterprise. Explore how CallMiner drives smarter customer interactions.

Hiring now

8open roles−11%vs last week

Is CallMiner hiring?

Yes. As of November 10, 2026, CallMiner has 8 open roles on Metaintro. 2 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast CallMiner is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

2
0
5
0
2
JulyAugustSeptemberOctoberNovember
November: 2 new roles.

How roles are set upShare of open roles

29%
71%
HybridRemote
100% of roles are hybrid or remote.

Customers

All 13 companies CallMiner names as customers.

Customers hiring now5

Case studies6

  • BPO Division of NTT
  • FCT
  • ResultsCX
  • AAA Auto
  • O2 Business
  • British Gas

Other customers2

  • Radial
  • DoublePositive

What their customers say

Quotes from people at CallMiner's customers.

“I would recommend CallMiner to anybody looking to get more insight, to provide faster results, to improve what they do on a day-to-day basis, and take their contact center and customer experience to the next level.”

Robin Gomez · Director of Customer Care Innovation · Radial

“CallMiner has sparked creativity within the company, and with our clients. We’ve opened minds and doors to other projects by showing through conversation analytics, there is a better, faster way to do things. Once that happens, there’s no looking back.”

Carlos Ayala · Speech Analyst · RDI

“We are committed to providing actionable insights to our internal departments, as well as our clients. CallMiner continues to evolve to make this possible.”

Mark Crowley · Quality and Compliance Manager · DoublePositive

AI launches and partners

What CallMiner has launched and who it works with on AI.

  • LaunchCallMiner platformCallMiner’s platform combines advanced AI, analytics, and real-time conversation intelligence to help organizations uncover customer needs, optimize processes, and automate workflows and interactions.
  • LaunchAI-powered conversation intelligenceCallMiner’s platform combines AI-powered conversation intelligence with advanced automation.
  • ResearchCallMiner CX Landscape Report 2026CallMiner conducted research on how European organisations are scaling AI in customer experience and governing its use.
  • LaunchAI guidanceCallMiner RealTime lets agents request context-aware AI support during live customer interactions, based on the organization’s knowledge base and with human-in-the-loop oversight.

Skills they ask for

Most frequent across open postings.

Most requested skills

  • Python
  • Docker

Tech stack

CDN
jsDelivr
Libraries
Swiper
Bootstrap
GSAP
Lottie
CMS
Contentful
Analytics
Google Tag Manager
Security
TrustArc

Company facts

Headquarters
Waltham, MA
Employees
201–500
Founded
2002
Industry
Software Development
Sector (NAICS)
Information
Peer
Google
Social
LinkedIn · X · YouTube · Facebook

Sources: Employees and Industry from Wikipedia (CC BY-SA 4.0) · Founded from Wikidata

Roles by location

Where CallMiner is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as CallMiner that are hiring now.

Questions about CallMiner

Is CallMiner hiring?
Yes. As of November 10, 2026, CallMiner has 8 open roles on Metaintro. 2 were posted in the last 30 days. The most are in DevOps (4), Tech General (2), and Developer (1).
Where is CallMiner hiring?
CallMiner is hiring in Prague, Fort Myers, United States, and Waltham, with the most open roles in Prague.
Does CallMiner offer remote or hybrid work?
29% of open roles are hybrid and 71% are remote.
Who are CallMiner's customers?
CallMiner names 13 customers, including Serco, Inizio Engage, UPMC, Workhuman, and RDI.
What skills does CallMiner look for?
Its open roles most often ask for Python and Docker.
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