Kenect

“I thought Kenect was going to be more important on the service side, but then it ended up being more valuable total dealership. It's really helped efficiency throughout the day because we can just text updates to our customers without having to break away from our routine.”

“Kenect allowed us to stop using three separate companies for texting, reviews, and payments. It's made everything a lot easier, quicker, and streamlined throughout the day.”

“Our customers definitely prefer texting, it's the favorable way to communicate”

“From broadcast messaging to payments to review requests, Kenect has transformed our business for the better. Our customers prefer texting, and it's so much more efficient for our employees.”

“Kenect's broadcast messaging has been great for business. We send service and parts updates as well as alerts such as open house invites, announcements, and special offers. Our leads have definitely increased from broadcast messaging.”

“"Our emails were always going to junk so texting is a great way to ensure leads and follow-ups are getting to the right places."”

“If you're not using Kenect, you need to! Businesses that aren't signed up for Kenect need to sign up today - it will transform the way you communicate with customers as well as your business as a whole.”

“Especially in the Service Department, a lot of customers used to call. Now with Kenect, a 30-minute phone call becomes a 2-minute text!”

“I recommend all dealerships use Kenect. If you're not reaching out to your customers with text message now-a-days, then you're missing the boat. We have all the departments in our dealership running on Kenect. Customers want you to text them.”

“Kenect allows you to reach out to more customers. Before we would sit on a call for 5-10 minutes. Now we send a 30-second text. Communicating with more customers results in more closed sales.”

“Having the data in front of me to track how we are performing makes all the difference and the added time savings is incredible.”

“Its highly impactful without us having to do literally anything. Kenect does such a good job we don't even have to think about it. Set it and let it go.”

“If you have a hot customer, you have to respond to them quick or they’re going to get bored and go to another dealership… being able to work on it remotely is one of my biggest takeaways from Kenect.”

“Kenect is great. Very easy to use. I don't have any issues. Very easy to teach other employees how to use it.”

“Kenect has made us a more well-rounded business. We’re able to reach more customers, across more generations, in ways we couldn’t before.”

“We were missing the opportunity to consistently communicate… and keep customers for the add-on parts of the business.”

“It hits all parts of the sales funnel. We get awareness, consideration, conversion, and even loyalty just by continuing to have conversations with customers.”

“We’ve made major upsells and gotten extensive service projects approved by using this method.”

“It’s been a great tool to help us generate new reviews from customers we work with every day.”

“Both Account Managers are so deeply dedicated to our company and team it feels like we are their only customer.”

“That time allows us to help more customers and give better service to more people every day.”

“Based on the number of phone calls we save by using Kenect, we are saving approximately 50hours of labor weekly that would have been spent talking on the phone with customers, just by not having to pick up the phone, play phone tag, leave a voicemail, or have a lengthy conversation with a customer.”

“With all the capabilities and services Kenect offers, on top of the partnerships they have that are integral to our business setup, choosing Kenect as our texting service was the best choice we could have made. Even as Kenect continues to make updates and improvements, Kenect continues to show that it is the best texting service on the market today for dealerships like ours.”

“"Kenect was so easy to adapt to our business. We've tried other texting platforms and nothing was as smooth of a transition as Kenect."”

“"Make your staff fully committed to Kenect and help them realize this is the way customers want to communicate. Set goals for your staff, have weekly follow-ups, ask your CSM for reports, and use those to recognize who is having challenges with the platform and help them. This has helped us adapt quickly and use Kenect to its fullest potential."”