lightspeedhq

“Before, we were very old school with jobs written down in an old A4 diary...using this technology has enabled us to evolve and become more efficient, it’s a great step forward”

““I'm happy to say that all stores in Australia and the US are running on identical platforms, networks, and infrastructure. To open a new store, it's a matter of about 48 hours and the store is operational.””

“Lightspeed is definitely better. I found the whole thing way more user friendly in general.”

“I can look through and see performance per brand. From there, I send a note to the people in charge of buying. That's really helpful because while we know what sells on a daily basis, the year-end reporting makes it very clear where we need to make adjustments. It was just easy to see, 'Okay, we need to make a cut there. We need to buy more of this one,' and that type of thing.”

“When NuORDER by Lightspeed launched, we started right away. We have brands on NuORDER that we can just upload straight from into Lightspeed, which is quite nice. The direct uploads of the pictures and product details save us so much time.”

“We have a lot of inventory, but the process was very easy. It has been straightforward and easy to figure out. Even my mom, who's 75 years old, started using it right away.”

“Lightspeed really has changed the way we do business, it has allowed us to grow.”

“We wanted something we could use on an iPad: it’s small, neat and looks great on the counter. Knowing exactly where we are with sales is really important for the business, and our future.”

“We don’t have to worry about inventories, orders or processes: Lightspeed does it all for us”

“If we didn’t have Lightspeed it would be a complete mess. Now we can spend more time with people, and less on paperwork.”

“This technology allows us to do things quicker, making us much more efficient”

“Lightspeed really helps us, it takes all the stress out of a situation.”

“It’s user-friendly, graphic and easy to manipulate. Now I don’t have to wait for my manager to pull reports. I can do it myself first thing in the morning!”

“We have fewer inventory errors. You end up saving costs,”

“Now, we can do spot checks, it's much easier. We go by category,”

“It lets us move forward, be more efficient and above all, head in the right direction.”

“The platform is really reliable. It has all the modules that we need, including customers, products and service orders.”

““Lightspeed launched new features, including item fees, that we really appreciate. Lightspeed is improving regularly and it’s easy to take advantage of those new capabilities.””

““If a customer buys something in the store and then two weeks later wants to buy something on the web store, their account will already be created.””

“The catalog integration with vendors is also a great feature. We use it to import products faster when building up a work order with special order parts that are not yet in our database.”

““Lightspeed is easy to use across multiple devices and locations. We use it on Mac, iPad, and PC, and it works great in-store and at events,””

“Visibility was definitely one of the main issues we had with our past providers. Their systems provided very little insight into occupancy and customer behaviours which made it very difficult to improve our member experience.”

“The motto of Bicycle Roots is set your own pace, and with Lightspeed — we can do that.”

“We have everything we need in the Back Office, and can study the market, how our business has been going, where we sell more, where we sell less. That helps us to make better decisions not only for the customer, but for the business.”

“Lightspeed gives us everything we need as a business. By bringing [in] Lightspeed, not only are we able to keep our customers, but also have more customers to come back to our business. That's helped us to expand and improve.”