Proton.ai

“Proton includes everything needed for a campaign—discounts, promo names, SKUs. It sets up reps to be super efficient, spending five minutes on a call instead of twenty.”

“When I transitioned from an inside sales rep to an inside sales manager, Proton made it easy for my replacement to pick up where I left off. All previous activities were available in one place.”

“One of our inside sales reps was on vacation, and I had to send an urgent email. With no previous history of the customer, I went into Proton and found all the necessary information to solve the issue promptly. It was a perfect example of Proton doing what it does best.”

“I can track our sales team’s calls, who they pitched to, what they pitched, and the incremental revenue generated. This daily tracking allows us to monitor progress and meet our targets.”

“Proton pulls data from all three systems, so it's just all in one place.”

“Proton helps us get a good look at each retailer by showing us their year-to-date sales, customer status, and buying patterns. If a customer usually orders monthly but skips a month, Proton highlights this, prompting us to follow up. It identifies hotter leads that might not have been on our radar.”

“Our salespeople’s compensation is 50% commission-based. Giving them tools to make more money has been a win for everyone. Proton has helped us shift from a reactive to a proactive sales approach, driving significant increases in attributed revenue.”

“Transitioning to Proton quickly showed its value. Our reps don't see Proton as a chore. We have a call target of 50 per week, but some reps are making double that. It's great to see such engagement. They're going above and beyond because they can see their progress every day in Proton.”

“In the whole scheme of things, it was relatively painless,”

“With Proton, we could leverage AI to tailor the eCommerce site based on customer buying patterns,”

“Salespeople don't need the whole iceberg, just the actionable information to make their jobs easier. They have hundreds of accounts to call, so anything that reduces analysis time and increases customer interaction is a big win. Proton offers a simplified selling approach with information right at their fingertips. Proton recommends products for our sales team, tells reps what customers are due to reorder, and shows what they browsed online but didn’t buy. It provides better visibility and accountability. We went from a one-dimensional CRM to a three-dimensional one with Proton.”

“We have thousands of SKUs, hundreds of brands, and data across four warehouses. Proton processes this data and turns it into a meaningful format, allowing our sales team to make informed sales recommendations.”

“It was an old license-based system installed on a server, and we struggled to update it to meet our needs. There was really no intelligence to our old CRM. It was just basic information: what's the phone number, what's the email, what's the last interaction we had.”

“When a CRM works, everybody gets on board pretty quick. So far, we've had a lot of wins. That makes it contagious; if everybody sees that guy got that sale, they want to get the next one.”

“Proton’s helped us open those lines of communication and bring a lot more accountability between the inside and outside sales teams.”

“It was their peers teaching them about Proton, and it was more hands-on," said Eric. "It wasn't just a head on a screen telling them what to do. It was somebody they've worked with for a while that was able to highlight the virtues of it.”

“I think the communication was really good from the start. And so it made it more seamless than previous implementations we've done.”

“Our expectation coming in, as with any new technology, was that our younger employees are going to be faster adopters than our more tenured team. But what we saw with Proton was both sides adopting it pretty quickly.”

“Anyone who's looked at traditional CRMs in the past should broaden their perspective on what this tool can do. It's really important to have conversations with the end users ahead of time to ensure your team is on board with what you're doing, and it’s not just the management team making the decision.”

“We presented Proton as a really good communication tool between our inside sales team and our field outside sales team," he explained. "Our more tenured employees appreciated this because it solved a pain point they had been feeling for a long time. This led to quicker adoption of Proton.”

“Proton is a customer relationship management tool that allows us to very easily look at customer activities like quotes and orders. But it's also a sales stimulant, helping us grow our business through recommended products. With Proton, we can be a better partner to our customers by helping them keep track of past purchases and keeping our salespeople engaged in finding ways to help our customers improve.”

“Before Proton, our reps had to log into multiple systems to get a fraction of the insights Proton provides today. Proton made it super easy by putting everything in one place. Now, the reps don’t have to waste time searching all over the place for information and can focus on selling instead. It’s been a major time-saver for them,”

“Our main goal is to make the customer experience as good as it can be, and Proton is a huge part of that. The AI-generated product recommendations in the customer portal are a big deal, since they give customers all sorts of helpful info as they check out different products. It’s exactly what we had in mind when we came up with our vision for where we want to take our technology,”

““Now I can just check Proton, filter for the inside sales team, and I have all the reports I need,” Zeina said. “I don’t need to check another report to see activity levels.””

““Before Proton, it would take me 10 to 15 minutes to do my research on an account,” said Zeina Shahabeddin, Swish’s Inside Sales Leader. “Now it’s just a minute or two.””