Shopmonkey

“I got a very detailed look into the software and made a decision on Shopmonkey over Tekmetric. The customizable job board, REAL QuickBooks integration and appointment reminders, along with Joe G’s expertise, locked me in for a new adventure. I’ve been working with old-school software for years, and Shopmonkey is a pretty amazing way to grow the business to the next level.”

“It is singlehandedly the most important tool in my shop. I dont know how we would operate with out it.”

“I was nervous about adding accounting software to my workflow, but Shopmonkey made it surprisingly painless. The whole process made it easy to hit the ground running.”

“You don’t need to have different solutions to solve different problems. Shopmonkey hits it all very well — all the things you need to grow.”

“Shopmonkey has given our business so many needed tools to run smoothly and efficiently. They constantly adjust to the requests and concerns of the users. We have 2 shops and are sure we will be using them for years to come! Thanks to Lukasz and the whole Shopmonkey crew for helping us for so many years.”

“Perfect! Now I can run my entire shop with one software. Sign up was easy, and the staff is fantastic! Highly recommend.”

“Been using the software for almost 3 years. Our customers love the transparency we’re able to offer. The price is just right and having CRM integrated is also a big plus. They have earned my business from here on out.”

“Working with the Shopmonkey customer service team has been an absolute pleasure. They are incredibly responsive and always go above and beyond to resolve our issues quickly and effectively.”

“Shopmonkey has exceeded my expectations. It is an extremely useful and detailed tool to have in the independent repair facility.”

“They listen to their customers and constantly work to improve their product. Highly recommend!”

“Shopmonkey makes it super simple to do what you gotta do and focus on fixing cars.”

““I’ve used four different shop management systems in my career, and this is the best one by far. To our customers, to our managers, to our installers. It’s been flying colors throughout.””

““It gives us peace of mind. We know that as we grow, our systems are ready to grow with us.””

““I’ve used four shop management systems, and this is the best one by far,””

“As soon as we moved to where customers didn’t have to schedule each service individually, my average order value went up $40 to $50 at the North location. That’s unheard of in this business.””

““It was the easiest onboarding I’ve ever had. We flipped the switch and were live within days.””

“Customer experience is important to us. Shopmonkey makes us feel more confident that we are providing a great service. Our customers love the chat feature, being able to approve or reject estimates, getting photos, the neat inspection reports, and appointment confirmations!”

“Our techs love being able to talk to customers directly, add photos, and just be more in control of their work.”

“All of the features of Shopmonkey are amazing,”

“We love that customers get automated appointment notifications, and they can confirm or reject on the spot. This makes things so much easier and keeps them from calling us to find out when their appointment is. Plus, there's no longer miscommunication with dates and times of an appointment,”

“My techs can now communicate directly with our customers. This saves so much time! Plus, the conversations with a customer stick to their work order along with any internal notes that get added and any labor, parts, or status tags placed for quick glance and easy filtering purposes — this means that everyone in the shop is up to date on the status of each and every job.”

“It only took us a couple of days to migrate everything and start actively using Shopmonkey, and the Shopmonkey team helped us so much in migrating our data,”

“Shopmonkey helps us to keep everyone in the know even when something unexpected happens that complicates or delays a job. If a customer calls in for a status update, anyone in the shop can simply pull up the work order and check the tags on it to give the customer accurate information.”

““The combination of all of the tools improves the client experience in all aspects.””

““Things are where they should be,” Lindsley said. “It just makes sense, it’s easy to use, and you don’t need to spend a lot of energy to figure it out.””