Remote Raven

“Our agents were spending most of their day on paperwork instead of clients. We were watching renewals slip and couldn’t do much about it. Within a few months of bringing on Remote Raven’s team, our renewal rate jumped to 96% and agents were actually doing what we hired them to do. It changed how we compete.”

“Our front desk staff turned over constantly, our physicians were handling tasks they shouldn’t have been handling, and patients were waiting on hold for eight minutes just to schedule. The virtual team brought stability we hadn’t had in years — call answer rates at 95%, claims denials down from 12% to 3%, and patient satisfaction scores we’re actually proud of now. We’ve grown to twelve team members and we’re not going back.”

“Tax season nearly broke us every year. My partners were working around the clock, and we still couldn’t keep up. After adding the remote accounting team, we processed 75% more returns than the prior year, partner hours dropped significantly, and we took on 26 new clients we would have had to turn away. It became a competitive advantage we didn’t expect.”

“We were a six-person team trying to serve 22 clients, and we were already stretched. We couldn’t pitch new business because we had no room to deliver it. A year later, we’re at 50 clients, we won two regional advertising awards, and the team’s actually doing the creative work they were hired for — not chasing deadlines. Remote Raven gave us our agency back.”

“We were turning away projects because we didn’t have the bandwidth to bid competitively. After bringing on the Remote Raven estimating and coordination team, we cut our bid turnaround from nearly a month to under a week — and won eight new contracts worth over eleven million dollars. That’s not a staffing decision, that’s a growth strategy.”

• LanzamientoAI transcriptionRemote Raven offers AI transcription as part of its VoIP services.

Fundada

2020

Sector

remote staffing agency

Sector económico (NAICS)

Servicios de apoyo a los negocios y manejo de residuos

Empresa similar

RemotelyTalents

Empleo

hireremoteraven.com/jobs

• RemotelyTalents5 vacantes abiertas