SurveyMonkey

“SurveyMonkey has really allowed us to ensure that we are getting the feedback and perspectives of everybody across Canada, regardless of who is in that position of power. The decisions are being informed by the community and not just by the board members who sit on the board.”

“I can say unequivocally we wouldn't see our success without it,”

“Being able to have meaningful conversations, understand how people are really feeling, and build continuous feedback into the way we operate has been transformational. I can't imagine doing it in such an organized and effective way without SurveyMonkey.”

“This entire experience empowered us to continue using SurveyMonkey to stay curious about what our community needs next,”

“The point of scoring the art was not to say that this Monet piece is better than that piece,”

“We don't get anywhere without running the first few surveys with just a couple hundred users,”

“When you're running a clinical study at this scale, it's not just about the sample size. It's about managing complexity without sacrificing the science. SurveyMonkey allowed us to do both.”

“The SurveyMonkey Power BI integration helps us turn huge amounts of data into actionable insights. It makes it easy to drill down and look at different customer types or specific markets at a granular level.”

“SurveyMonkey is an easy platform that allows us to engage our customers to understand where we can improve and hear firsthand about our customer experience.”

““We’re able to demonstrate, through surveys, that we’re positively impacting our members’ decision-making processes and easing their burden as they face complex, life-changing moments.””

““We leverage the HIPAA-compliant features in SurveyMonkey Enterprise to make our member chats more effective. That leads to better clinical outcomes.””

“It showed us how valuable survey metrics are, and how valuable perception is to our customers, and it pinpointed areas where we can make improvements to our bottom dollar in our profitability.”

“We were able to pinpoint that an on-time performance increase on our survey score generates a specific amount of additional revenue. And that was a game-changer,”

“Within a few months, our NPS was up almost 15 points. SurveyMonkey changed the way that data was getting into people's hands and it changed what they were able to do with it.”

“SurveyMonkey checked off two buy-in factors: SurveyMonkey understands GDPR. SurveyMonkey gets Salesforce. That’s huge for us.”

“And our government clients are able to make more informed decisions based on the comprehensive information we give them.”

“We put results out for public consumption, which positions us as leaders on important issues,”

“We want to be able to offer suggestions to remediate things VA may be overlooking, and SurveyMonkey is helping us do that.”

“It’s not just about Veterans rating their experience, but also the ‘why’ behind it,”

“As a qualitative researcher, using SurveyMonkey has streamlined and simplified our project work. Its intuitive interface makes designing surveys quick and straightforward. The customization options ensure that we can tailor surveys to fit research objectives and audience needs more effectively.”

“Its built-in survey logic features, such as skip logic and branching , help us create more dynamic, sophisticated surveys that improve response quality.”

“SurveyMonkey provides very useful data organization and visualization that enable us to quickly analyze responses, identify trends, and extract meaningful insights without a lot of extra effort—which is especially good for fast-paced research,”

“To do that, we need the right information.”

“The pool of younger Veterans is increasingly more diverse, and that means VA and other government agencies have to adjust to serve that population,”

“With the easy SurveyMonkey link, the process is a lot quicker and Veterans have a level of comfort and trust in the anonymity of their feedback.”