Vector

““It’s a win-win-win. The costs of goods to the consumer stay the same, our partners are making money and we stay competitive.””

““We pre-plan everything in advance so that when they show up on-site, they can get to a door right away.””

““It’s the ins and outs of our transportation office and the communication with the clerks that has been so much more streamlined via the text messaging application.””

“From POC to onboarding and continuous customer service, the Vector team has been a breeze to work with. We appreciate the onsite visits, insight into the product roadmap and how our feedback influences future releases.”

“Switching to Vector has reduced our temperature verification time by at least 90%. We have access to all our BOLs at the time of loading and delivery within minutes. This gives our team the ability to verify temps, weights, and products shipped at our fingertips, reducing our exposure to claims.”

“The collaboration between Vector and Platform Science has advanced our technological capabilities well beyond our vision. We look forward to our partnership with both Platform Science and Vector as we continue to prioritize technology within our daily operations.”

“This experience has been awesome,” said Archer. “Through the implementation of Trimble and Vector, we’ve received incredibly responsive support and our drivers are much happier.”

“I can’t speak highly enough of our customer success team. I work with a long list of vendors. There are only three that I can think of that I can count on and you’re on the top of that list. I get a call or an email back within minutes. The service is incredible and the product was well thought through from the beginning. Vector rocks!”

“We have customers all over the midwest who require different sets of paperwork in order to invoice. Vector allows us to standardize invoicing no matter how different the documents and requirements are across customers. Invoicing time was cut from weeks to minutes.”

“The image blurriness detection has been a great one for getting good quality images to invoice,” Jorgensen said, since some drivers still use older-model cell phones. “But also the ability for invoicers to reach out to the drivers and say, ‘Hey, I need a little more information here,’ or, ‘Hey, you forgot to fill out this field.’ It allows for a real time communication on billing issues that weren’t possible before.”

“We have sped up our processing considerably. Some orders before Vector were as many as 10 or 12 days out a time.”

“During the pandemic, however, Vector helped us manage peak-season volume with a team of only about 11 people.””