WorkOS

“The onboarding process has been excellent. I love sending IT admins the link to set it up themselves and getting an email notification when it's completed. It's so efficient not having to get into meetings or go back and forth via email with IT personnel.”

“SCIM is a game-changer for our customers, saving them a lot of time and reducing friction. It's crucial because, without SCIM, customers would likely get frustrated and might even switch to another provider with a smoother experience.”

“If we didn't have SCIM, it would significantly impact our customer experience. While manually handling CSV updates isn't too difficult, managing this for hundreds of enterprise customers would be time-consuming. Automating this process with a makeshift solution would be possible but inefficient,”

“Even with our largest customers who have outlined SSO and Directory Sync as hard requirements, WorkOS allows us to close enterprise deals in less than a couple of months.”

“WorkOS’ SCIM API has been a game-changer, enabling us to meet the user lifecycle management needs of our largest enterprise customers.”

“Unlike other libraries from Okta/Auth0, which require deep knowledge, WorkOS offers a more user-friendly, black-box approach.”

“The Python library is extremely well thought out with fantastic documentation.”

“The actual integration with WorkOS was straightforward,”

“What sold WorkOS was the Admin Portal. Our UI gives customers a link; they go to the Admin Portal, complete onboarding steps at their leisure, and never have to talk to us, making the onboarding process a breeze.”

“WorkOS was super easy to self serve and get up and running.”

““We have enterprise customers that have very complex team structures and are successfully using the WorkOS integration today. We’ve all been impressed with WorkOS from day 1, and we’re happy to have them as a partner,””

“"The clarity and detail in WorkOS’ documentation allowed our team to deliver organization-level SSO and SCIM provisioning for our customers much faster than anticipated."”

““I’m confident that with the partnership we’ve established with WorkOS, if we faced similar issues as we did with our in-house SSO solution, we would have received immediate support from the WorkOS team, and troubleshooting would have been effortless,””

“The partnership with WorkOS has enabled us to meet the needs of our enterprise customers with more speed and efficiency. IT admins of our customers often describe the onboarding process for SSO and Directory Sync as delightful. Needless to say, WorkOS will continue to be an important part of our enterprise support.”

“Besides pricing, we were also convinced that the Admin Portal was a critical feature that allowed us to save engineering time and provide a more polished enterprise experience.”

“We weren’t in immediate danger of reaching Auth0’s MAU limit, but in the long run we knew usage with Auth0 would quickly grow out of control. We viewed WorkOS’ connections-based pricing as a more viable option aligned with our projected growth,”

“It was somewhat of a tight window, and we didn’t have the option to revert to a self-serve plan with Auth0 because the connection limit [for SSO] would get lowered to 3,”

“We were using Auth0 to support SSO, and the onboarding process for customers required lots of manual work. Our team had to write documentation, communicate with customers, and hop on more calls for troubleshooting. While the team had expected a process just as cumbersome with Directory Sync, they were pleasantly surprised with a self-serve onboarding process the Admin Portal offered. This meant that the engineering team could save precious resources and focus on developing core products.”

“one of the most impressive things about the Directory Sync product was the quality of the documentation. My team was able to create sample organizations, test out connections with Okta, and easily validate whether the workflow would fit our needs.”

““The decision to use WorkOS was straightforward. We saw good feedback from existing customers and reviewing the documentation made us confident that our needs would be addressed.””

“For me, it’s customer support that sets WorkOS apart. If I’m talking to a customer’s IT department and I want extra eyes on something where we’re working in a new and novel environment for that client, it’s helpful to know that there are people at WorkOS who have been in situations like ours many times and can walk us through any details,”

“WorkOS had stellar customer support and was easy to build with. Many of the open source solutions we considered didn’t have documentation that was up to par, and we doubted the experience would have been as high quality as WorkOS,”

“Enterprise clients told us very early on that they needed us to have SSO to continue conversations and sign a deal,”

“If a feature we needed didn’t exist on the WorkOS platform, we’d let them know and the team would have a meeting scheduled to talk about it. The willingness to hear our feedback was one of the key factors that led us to go with WorkOS.”

“​​If you work with another provider, you probably won’t get the same level of support that WorkOS provided. The feedback loop was shorter, too. We’d post a question in a shared Slack channel, and immediately receive an answer.”