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Liveops

customer service outsourcing

Liveops: Innovating customer service with tech & expertise.

Liveops recrute-t-il ?

Oui. Au 4 octobre 2026, Liveops compte 9 postes ouverts sur Metaintro.

Postes ouverts

Les plus récents d’abord. Rémunération affichée lorsque l’offre l’indique.

Clients

Les 2 entreprises que Liveops cite comme clients.

Études de cas1

  • U.S. Small Business Administration (SBA)

Autres clients1

Ce que disent leurs clients

Témoignages de personnes travaillant chez les clients de Liveops.

“Thank you, Liveops, for the partnership on the UPS program. The support you provide has helped tens of thousands of people secure a job. And we're just getting started. The peak holiday hiring season is underway and we expect to hire another 200 thousand workers in the next 2 months! Thanks again for all of your efforts.”

UPS

““You’ve helped us navigate so many major changes this year and still delivered top-tier performance. You are a valued part of our expert network, and your dedication, consistency, and resilience have not gone unnoticed. Thank you for showing up with such a positive attitude during a challenging season. We appreciate all your hard work!””

“LiveOps has remained flexible to meet our needs, whether supporting a group of 15 trainees or over 300. They have proven to be a responsive, flexible, and quality business partner”

Manager of Claims Learning Delivery

“Liveops brought a new level of professionalism to our needs. Without a doubt, they are the most organized company we have ever worked with. Liveops has been a great partner in helping us pass tough times with an outstanding level of flexibility, especially during the pandemic period. I trust them and look forward to more cooperation and partnership in the future.”

Director

“The Liveops L&D team collaborated well, providing a clear framework to architect the ideal learning solution for our partner, one the world's largest supply chain and logistics company. Whenever challenges arose or questions came up, their team responded quickly and thoughtfully, offering consultative guidance that helped us navigate obstacles effectively.”

Afficher 5 autres témoignages

“Liveops offers a level of staffing flexibility we haven’t seen elsewhere. The ability to ramp support up or down, even in 30-minute intervals, has been a game changer for managing dynamic volume while maintaining service performance.”

Chief Operating Officer

““[Over the partnership] we’ve seen some all-time high VOCs. We appreciate your focus and dedication to servicing our customers with improvements to customer experience.””

“The ask was BIG! Even with several hundred agents to pass through screening, tech, and a 1-week training certification with literally a few weeks lead time, Liveops delivered the head count we needed to keep service levels in line and a happy client.”

Chief Experience Officer

“The (Philippines) agents are sounding fantastic! They speak clearly and you can tell they are using resources to resolve issues for the customer.”

“The Liveops learning and development team has been able to create a virtual learning environment that allows part-time agents to gain the knowledge in a short amount of time to be able to take care of our customers in the best possible way.”

Keith Gindoff · Director Vendor Management

Lancements et partenaires IA

Ce que Liveops a lancé et avec qui elle collabore en matière d’IA.

  • LancementAdvanced AI and AutomationLiveops integrates real-time AI insights and automation to streamline operations, enhance customer experience, and scale smarter.
  • OpérationsAdvanced AI and AutomationLiveops integrates real-time AI insights and automation to streamline operations, enhance customer experience, and scale smarter.
  • LancementAI-powered simulations and learning toolsLiveNexus supports a connected agent lifecycle from sourcing and screening into certification, learning, and performance support, using AI-powered simulations, learning tools, and readiness tracking.
  • LancementAI-enabled sourcing intelligenceAI-enabled sourcing intelligence supports decisions around program fit, candidate readiness, availability, and demand planning.

Compétences recherchées

Les plus fréquentes dans les offres ouvertes.

Stack technique

Hébergement
Google Cloud Platform
Bibliothèques
GSAP
Font Awesome
jQuery
CDN
jsDelivr
Marketing
HubSpot
Analytique
Hotjar
Google Tag Manager
Google Analytics 4
Frameworks
Angular
CMS
HubSpot CMS
WordPress

Fiche entreprise

Siège social
Scottsdale, US
Secteur
customer service outsourcing
Secteur (NAICS)
Services administratifs, services de soutien, services de gestion des déchets et services d’assainissement
Entreprise similaire
Cygnific
Site web
liveops.com
Réseaux sociaux
LinkedIn · X · Instagram · Facebook

Entreprises similaires

Entreprises du même secteur que Liveops qui recrutent en ce moment.

Questions sur Liveops

Liveops recrute-t-il ?
Oui. Au 4 octobre 2026, Liveops compte 9 postes ouverts sur Metaintro. La plupart se concentrent dans Education (4), Product/Project Management (2) et Customer Support (1).
Qui sont les clients de Liveops ?
Liveops cite 2 clients, dont U.S. Small Business Administration (SBA) et UPS.
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