Assort Health

““Like many primary care practices, we’ve struggled with how that first point of contact shapes the patient experience. When patients can’t easily reach us or get stuck on the phone, it colors their perception of the entire practice—no matter how exceptional the care is once they’re in the exam room. Improving that initial interaction is critical to building trust and ensuring patients feel valued from the very first call.””

““Whoa!!! I didn't have a great experience with the Virtual Assistant that [my] plumber uses when I called for service the other day...BUT Annapolis Internal Medicine's Virtual appt scheduler was AMAZING!!!!!!!!! So So Sooooooo much better than talking to a human!!!!!!!!!””

““Assort Health has completely redefined how we manage patient engagement. Calls are answered instantly, and our outbound campaigns have helped us book appointments at a rate we simply couldn’t achieve before. It’s improved efficiency on our end and, more importantly,  created a better experience for patients at every interaction.””

““Nobody likes to hear that you're eighth in line or your hold time's 23 minutes. One thing I'm hearing is that people can just call in. They are always gonna be first in line with Assort. There is no eighth in line, there is no 23-minute hold time, they're first in line. So if they're able to make that appointment, they're going to do it, and they're not going to have to wait.””

““Our staff is happier because they’re not dealing with frustrated patients—and patients are telling us, ‘I love your clinic, but I can never get ahold of you.’ Assort changed that.””

“By going with Assort on the inbound side as well as the outbound side, we have been able to grow our practice in ways I didn't even think were possible. This would not be possible if we didn't have Assort.”

“Assort Health has completely transformed how we manage patient access. The AI handles scheduling over 100 providers across 6 specialties with precision, and integration with our EHR keeps everything up to date to reduce additional work from our team. Our patients get through faster, our staff can focus on care, and we’re seeing meaningful gains in both satisfaction and revenue.”

““I’m so glad we made the switch to Assort Health. Since implementing the platform, we’ve seen a significant lift in patient conversions and appointment bookings . Just as importantly, our patients no longer wait on hold—calls are answered instantly, and our staff can focus on delivering a great experience rather than managing phone queues.””

““We needed a healthcare-specific solution that could handle real clinical complexity and evolve with our practice. Assort stood out because they understand specialty care, deliver precision, and give us a scalable, long-term path forward.””