Ravenna

““At the moment, 88% of our tickets are being handled by AI, and the automations are really providing huge value to our team members. They’re able to work on high-value tasks, while Ravenna automates the preexisting tasks like Claude upgrade requests and access requests. It’s really helped drive a better employee onboarding experience and automate our offboarding experience. I think the reception has been great.””

““One of the challenges that we had was we didn't have one single pane of glass into all of the requests that were coming in. And our team didn't want to go to these different solutions. So really one of the reasons why Ravenna actually fit the bill for us was that it had single pane of glass, it was able to automate everything and it was Slack native.””

““Start small, really document what use cases you want to solve for and bring in other team members so that you can really show the value.””

• השקהRavenna Service DeskRavenna’s help desk lives in Slack and is powered by AI.
• השקהAI ITSM PlatformRavenna offers an AI-powered ITSM platform integrating with Slack to automate workflows and manage requests.
• השקהSmart CategorizationAI automatically categorizes requests, assigns priority, and routes them to team members.
• השקהAI-driven supportRavenna provides AI-driven support within tools employees already use every day.

מטה

Seattle, US

שנת הקמה

2024

ענף

IT Service Management (ITSM)

ענף (NAICS)

מידע ותקשורת

חברה דומה

TeamDynamix

אתר

ravenna.ai

קריירה

jobs.ashbyhq.com/ravenna

רשתות חברתיות

LinkedIn · X

• TeamDynamix3 משרות פתוחות

האם יש גיוס ב-Ravenna?

כן. נכון ל-8 באוקטובר 2026, ב-Ravenna יש 7 משרות פתוחות במטאינטרו. הכי הרבה משרות פתוחות בצוותים: Developer (2), Sales (2) ו-Artificial Intelligence/Machine Learning (1).

מי הלקוחות של Ravenna?

Ravenna מציינת לקוח אחד, ביניהם Thinkific.