Cortex

“We've completed three large engineering-wide initiatives. Each one landed faster than the one before, setting a really high bar for us as a team.”

“We really needed a one-stop solution that could give us all of the features and capabilities that we needed through a single product. That was Cortex for us.”

““With Cortex, we’re not just managing services better; we’re fundamentally changing the way we work and collaborate to support the healthcare organizations who rely on us every day.””

““Now we’re having meaningful conversations every day around service maturity, code quality, and reliability because Cortex makes the rules and standards visible to everyone.””

““The Slack integration couldn’t be clearer or more helpful. Every Monday, teams see exactly where they stand and how they can improve.””

“Our biggest issue was that we lacked centralized visibility into our repositories and ownership structure, which made fast decision-making incredibly difficult.”

“We went from what would have been months of work to under two weeks,”

“Cortex allows us to move faster and more securely. Without it, we're chasing down details during an incident, throughout a tool swap, or during day-to-day developer operations. There are all things which distract developers from building and shipping quickly. Now all these details are handed to us in a single place that's always up to date.”

“When we have an incident, the person receiving the notification can head straight to Cortex to view everything they need to know. They can drill down into ownership, on-call, and dependencies, check recent events across all connected tools, and access ReadMes and runbooks, all from one page.”

“Without Cortex, we might have missed an upgrade and caused an outage. Since Cortex pulls directly from resource metadata, we always have the most accurate information without distracting developers.”

“Walk away from a spreadsheet for a minute, and it's already stale, making program and software tracking really difficult and noisy for developers. With Cortex, we never have that issue. I can just trust that information is always up to date. Everything is transparently tracked, and we can leave devs alone that have already done what they need to do.”

“"This is one of the coolest things we've built. Being able to query Cortex through ChatGPT or Slack and get ownership or repo links instantly is game-changing."”

“"It's so much easier to tell people 'go to Cortex' than 'go to this New Relic page and sign in, or go to this Slack channel and ask someone.'"”

“"We've used Scorecards for everything from library upgrades to security tracking. Project managers love it. It's the clearest way to see who's done the work and who hasn't."”

“"We didn't force it. Teams added more data on their own because they saw the benefit."”

““If a service went down, we struggled to identify what the cause was and who owned it. Teams ultimately found themselves in a silo.””

“"It's an enabling platform," says Mit. "I've always been the kind of person who likes to help people."”

“"I'm able to go to my boss and say, 'Hey, I've got your enterprise reporting right here,'" says Mit.”

“"We pulled that data into Cortex so that they could just see what it was directly," Mit says. "It saved them so much hassle."”

“"That's a big deal for us because we're a small team," Mit notes. "Now we've got almost all of them set up and we're pulling all of the data in."”

“"Our company is full of big brand name tools that we've brought in that everyone's proud of, but nothing glued them together before we got Cortex."”

“Our customers push Cortex to new heights. Our flexible data model lets you bring ownership, accountability, and governance to anything in your engineering org.”

“With custom plugins in Cortex, developers don’t need to wait for infrastructure configurations anymore. It’s fully automated.”

“The finish line isn't merging a PR, but ensuring software you own actually works in production. Collecting telemetry, setting up alerts, and owning the fix. Cortex brings all of the inputs for this work into one space so devs can really take ownership over what they build, without slowing them down.”

“In the case of our Kubernetes migration, the ability to drive timely action cut our projected timeline from 24 months down to 16, enabling us to capture savings and productivity benefits 8 months earlier than expected.”