Help Scout
customer service platforms
Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
Help Scoutは採用中ですか？
はい。2026年10月8日時点で、Metaintro にはHelp Scoutの募集中のポジションが7 件あります。 過去30日間に3 件が掲載されました。
募集中のポジション
新しい順。求人に記載がある場合は給与を表示します。
- Head of Product, Growth + Monetizationプロダクト/プロジェクト管理リモート · $263K – $290K/yr—リモート$263K – $290K/yr16日前
- Account Executive, Mid Market営業リモート · $100K/yr—リモート$100K/yr20日前
- Director of Product Designデザインリモート · $226K – $242K/yr—リモート$226K – $242K/yr22日前
- Director, Performance Marketingマーケティングリモート · $198K – $218K/yr—リモート$198K – $218K/yr2026年8月13日
- Director of Product Marketingマーケティングリモート · $198K – $218K/yr—リモート$198K – $218K/yr2026年8月13日
- Head of Product, Conversationsプロダクト/プロジェクト管理リモート · $263K – $290K/yr—リモート$263K – $290K/yr2026年8月12日
- Mid/Sr. Product Engineer, Intelligence開発者リモート · $131K – $175K/yr—リモート$131K – $175K/yr2026年7月9日
採用パターン
Help Scout が募集をどれだけのペースで増やしているか、そして勤務形態の内訳。
月別の新規募集その月に初めて掲載された求人
顧客
Help Scout が顧客として挙げている 37 社すべて。
採用中の顧客9
- BetterHelp募集中 172 件
- Gusto募集中 152 件
- Hinge Health募集中 82 件
- Spindrift募集中 33 件
- Litmus募集中 26 件
- Moment募集中 25 件
- Buffer募集中 4 件
- Mixmax募集中 1 件
- Privy募集中 1 件
導入事例10
- Threadless
- The New Wheel
- Freightzy
- TeamSnap
- eCatholic
- Mabel's Labels
- Switcher
- OnePageCRM
- George Washington University
- Brain.fm
その他の顧客18
- BoxHero
- mTuitive
- Building Bridges
- Bloom Growth
- Efficient App
- Flocknote
- GrowSurf
- OnePagerCRM
- Padelt
- Systeme.io
- Harley Therapy
- Mukama
- WordPress
- Curative
- Vimeo
- Clockwise
- University of South Carolina
- Boston University
顧客の声
Help Scout の顧客企業の担当者による声。
“Help Scout helped us consolidate our previously scattered support channels into a single platform and provide more consistent support to our customers.”
“It’s rare to find a company that blends great technology with exceptional service. Clearly, the leadership knows how to cultivate a team that is knowledgeable, helpful, and refreshingly honest.”
“We now have a calm, measurable, and accountable approach to support that ensures our customers receive timely and quality service.”
“It takes a lot of manual effort, busy work, and aggravation out of the support process, so we can focus on what really matters — helping each other and creating a better experience for our customers.”
“Our team was able to teach themselves Help Scout in a day. It's like using a shared email inbox — just way more robust and better looking.”
さらに 13 件の声を表示表示を減らす
“Everything I need for my customer support without the complexity of Zendesk.”
“Help Scout has completely changed how we operate as a support organization. Its brought us structure and flexibility at the same time.”
“I've tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout.”
“Not only is it part of our daily work life, it's such a well thought-out tool for doing email support that I can't imagine living without it!”
“The ease of use is simply there. I've used several other ticketing platforms and by far, Help Scout is superior.”
“Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.”
“Excellent UX. It’s just pleasant to use. There are no distractions, but functionalities are right there when you need them.”
“Help Scout has helped us reduce our workload by 50%, making our team twice as productive”
“Back when I was the sole support person at Padlet during its early years, Help Scout was my rock—it made it possible to manage everything on my own for six years!”
“It is the best platform to manage the customer support. Also it is an amazing way to interact with my colleagues and quickly get feedback. A real must for remote team work.”
“It's simple to use and every time I have an issue or question I email customer service and I get a reply within in minutes.”
“Great support. Whenever I have a question, Help Scout's reply is fast and accurate. In terms of feature suggestions, I feel like Help Scout actually listens.”
“Help Scout is by far the best support product I have ever used.”
AI のローンチと提携
Help Scout が AI 分野でローンチしたものと協業先。
- ローンチCompass AI AgentHelp Scout's Compass AI Agent combines frontier models with insights learned from 3+ billion conversations.
- ローンチCompass AI AgentHelp Scout's Compass AI Agent combines frontier models with insights learned from conversations.
選考
Help Scout が説明する選考プロセス。
“Learn about our hiring process and how it aligns with our remote culture.”求められるスキル
募集中の求人で最も多く見られるもの。
最も求められるスキル
- AI tools
技術スタック
- アナリティクス
- Google Analytics 4
- Google Tag Manager
- CMS
- Contentful
- フレームワーク
- Gatsby
- ライブラリ
- D3.js
企業情報
- 本社所在地
- Boston, US
- 設立
- 2011
- 業界
- customer service platforms
- 業種（NAICS）
- 情報通信業
- ウェブサイト
- helpscout.com
Help Scout に関する質問
- Help Scoutは採用中ですか？
- はい。2026年10月8日時点で、Metaintro にはHelp Scoutの募集中のポジションが7 件あります。 過去30日間に3 件が掲載されました。 最も多いのは Marketing（2）、Product/Project Management（2）、Design（1） です。
- Help Scout の選考プロセスはどのようなものですか？
- Help Scout は次のように説明しています：「Learn about our hiring process and how it aligns with our remote culture.」
- Help Scout の顧客にはどのような企業がありますか？
- Help Scout は BetterHelp、Gusto、Hinge Health、Spindrift、Litmus など 37 社を顧客として挙げています。
- Help Scout はどのようなスキルを求めていますか？
- 募集中のポジションで最も多く求められているのは AI tools です。