Magical

““We increased revenue by decreasing billing errors and by speeding up patient charting by 25%.””

“Nobody wants to go to school for many years just so they can be a transcriptionist and type out the same phrases 30 times a day. If you find yourself typing the same thing repeatedly in your job—I highly recommend you look into Magical. It’s a big time-saver and very easy to use.”

“One of the things my boss was excited about was the ability to create multiple teams. Because we also have a back office who manages all the administrative work. And they don’t need the same phrases the clinicians need—so now we can set them up with their own shortcuts to start getting more efficient there as well.”

“I use Magical 100% of the days I work. I definitely use the variables—I was using them just 20 minutes ago. Personally, Magical saves me about an hour a day. Across the company, it’s saved us thousands of hours at this point, after two years of using it.”

“The medical field is so highly regulated. They regulate down to the word what you’re allowed to say sometimes, for the purposes of documentation and billing. So the ability for leadership to vet phrases that are useful to the practice and disseminate to everybody with a single click has been a huge deal for us.”

“What I can do in Magical with a single mouse click used to take five or six mouse clicks. Which doesn’t sound like a huge thing—except when you multiply that by 30 patients a day, and then multiply that by now over 100 practitioners. You’re talking thousands of mouse clicks a day.”

“When I found Magical, I was wondering if it would work within our software. So, I installed it on the Chrome browser and I was shocked at how well it worked. I realized all of this stuff we’d been doing with the software built into our electronic medical records could be done so much more efficiently using Magical.”

“It just occurred to me: ‘Why is it so time consuming and unfriendly to do this?’ And I thought, ‘Gosh, isn’t there someone out there who has a standalone product that solves this problem?’”

“All medical practices rely on electronic medical records. But one of the problems is that they have varying degrees of usability. Some of them are really horrible and clunky. The one we use has some basic functionality to speed up documentation with shortcut keys—but it’s many mouse clicks to get to that, and it can be cumbersome to write new ones.”

“In the medical world, efficiency is everything. It seems that every year doctors and nurses are being asked to see more patients. So anything we can do to squeeze efficiency out of our processes is really valuable to us.”

“You're trying to get all your emails answered before you leave for the day. You’re trying to get all of your tasks done. With Magical, I’m not spending all day with that worry in my head. There’s a much better chance of me getting through everything. It cuts down on the stress you experience.”

“I've confirmed that Magical can work within some of the backend pages of MobyMax as well. So, for example, with just one click of the button, I’ll be able to pull 10 different numbers from that district’s data tab and put it in an email to send it on to the school administrator. Now that the school year is starting, and I’m going to be sending that information over and over again? Oh my gosh, that is going to save my life.”

“It’s really helpful for both my flow and my sanity. It’s so much more organized now.”

“Now, I'm sharing Magical with new teammates who are entering the company. They really like it, because it helps you save a ton of time. A tremendous amount of time, actually. It’s been very helpful not just for me—but for our entire team.”

“I’m not the only one—most of my teammates and the people who trained me have recommended Magical for this reason. My manager has been very supportive. He sees that Magical has been very helpful for the team. It’s been booming at Mission Lane because it helps us finish notes faster and help more customers.”

“I’ve saved about 30 hours so far using Magical. When I saw that, I was like: ‘Woah.’ My stats have improved, I’ve gotten more of the job down because of it. That means more opportunities in terms of potential promotions and compensation, too.”

“Without Magical, I would be less efficient. I would be less productive. Once you start using a tool like this that’s so genuinely useful, giving it up would be like… It’d be like giving up your iPhone, right? None of us are going back to a flip phone for a reason.”

“As an example, today I have to send an email to a potential customer. My boss said: ‘I have a really great email that we sent another customer. Try this.’ And I said: ‘Oh, I can turn this into a Magical shortcut.’ It’s a way to put a best practice into place and cement it so other people on my team can use it too.”

“Magical has saved me an unbelievable amount of time. I can write a customized email in 10 seconds. That enables me to spend my time in my job doing the things that actually make me successful—rather than the repetitive things that just have to be done.”

“Sharing best practices makes everybody better. What’s cool about Magical is that if I have a really good email template, I can just put it in there and instantly share it with everyone.”

“You can use it in your CRM, you can use it in your Gmail, you can use it in whatever you want. With Magical, you learn one system and it becomes ingrained in the lizard side of your brain that you can use across platforms. That’s so helpful.”

“There's a trend in sales that says: the more customized your messages are to customers, the better. And it might seem like Magical flies in the face of that, right? But it’s actually the opposite: Magical fills in the pieces I was going to write anyway, so I can focus on personalizing the rest of the message.”

“One of the first uses I found was simply copying and pasting the different CRM tags into Magical and then creating a one letter shortcut for each one. That way, when I go to tag something—I know I get that tag 100% every time.”

“We really wanna customize emails with our customers, right? We don't want things to be too formulaic or impersonal. But there are some messages that are really pretty consistent in the content they include.”

“Our sales system can be a little finicky when it comes to tagging. You go to tag a customer within our CRM software, and if I type the tag slightly wrong, it just creates a new tag. That will just make your life miserable when you're trying to identify things later.”