Description
The At-Need Arrangements Administrator supports funeral and cemetery arrangements by providing compassionate customer service to grieving families, handling phone and text inquiries, payments, compliance signatures, HMIS records, military honors, death certificates, DocuSign, appointment preparation, marker orders, and case-management follow-up. The role requires three years of mortuary or cemetery industry experience, CFDA Arrangers Test or equivalent certification, strong communication and customer-service skills, and advanced Microsoft Office proficiency. Compensation is $21.50 to $28.00 per hour, with medical, dental, vision, retirement, and other benefits.
