Description
Replicant is hiring a Senior Engagement Manager to support customer deployments of its contact center automation platform. The role advises customers on best practices, coordinates project resources, enforces implementation methodologies, runs customer projects, and serves as the professional services account owner for active implementation projects. Candidates should have 2–4 years of customer-facing project management or business consulting experience, technical fluency with APIs, platform configuration, and AI/automation concepts, strong communication skills, a bachelor's degree in a technical field or equivalent, and willingness to travel 25%. The position is remote by design and includes comprehensive benefits and equity.
