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Bilingual Customer Support Technical Representative - French & English at SprintRay

Department: Customer Service

Compensation

$28 – $34/hr

Setup
Hybrid
Location
Los Angeles, California
Type
Full-time
Level
mid
Posted

Description

SprintRay is hiring a Bilingual Customer Support Technical Representative to provide French-English technical support for dental professionals using SprintRay software, 3D printing hardware, post-processing equipment, and related workflows. The role manages customer cases, troubleshoots hardware, software, networking, and workflow issues, documents findings in CRM or support systems, escalates recurring issues, and collaborates with cross-functional teams. It is a hybrid and remote position based in Los Angeles, California, with compensation of $28–$34 per hour and flexibility to work EST hours.

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