Description
StarRez is hiring a remote Client Success Manager in the United States to onboard university and property management clients, support adoption through 30-, 60-, and 90-day check-ins, engage existing clients for renewals, maintain CRM records, and collaborate with sales and operations teams. The role requires at least one year of customer service or client-facing experience, strong communication and relationship-building skills, analytical and problem-solving abilities, independent remote work capability, and CRM experience. Preferred qualifications include real estate, student housing, higher education, off-campus housing market, or SaaS platform experience. The position offers a base salary of $48,000–$55,000 USD plus performance-based bonus opportunities, 5% estimated travel, and benefits including health care, paid time off, life insurance, and a 401(k) plan with company match.
