Description
Restaurant365 is hiring a Customer Architect to partner with enterprise customers and internal teams on complex SaaS deployments, integrations, business processes, and AI-powered solutions. The role involves diagnosing technical and operational challenges, architecting and building AI agents, applications, automations, and workflows, deploying scalable solutions, and developing reusable playbooks and guardrails. Candidates need at least five years of enterprise SaaS or solutions architecture experience, strong API and integration knowledge, and hands-on experience with AI development tools. The position offers a $130,000–$174,000 salary range, medical benefits, equity, retirement matching, and a hybrid work arrangement requiring onsite work on Tuesdays and Wednesdays.
