Description
Mixpanel is hiring a Customer Value Architect to own the adoption and value plan for a defined portfolio of B2B SaaS accounts. The role connects customers’ purchase reasons to measurable outcomes, builds relationships with business and technical stakeholders, runs adoption and enablement initiatives, monitors usage and health signals, supports expansion and renewals, and advises on AI maturity and product capabilities. Candidates should have 4–6 years of experience in customer success, consulting, or a related field, along with experience translating technical concepts into business outcomes and using AI or agentic tooling. The position is remote and offers $125,500–$169,500 USD in total target cash compensation plus equity and medical, vision, and dental benefits.
