Description
The Deployment Lead will join Phenom’s Global Professional Services team to build a new Customer Transformation capability and work directly with enterprise customers on AI, AI Agents, enterprise technology, and customer workflows. The role partners with Applied AI, Solution Architecture, Product, Engineering, and Professional Services teams to turn customer problems into practical solutions, move customers through experimentation, validation, adoption, and value, and drive progress across teams without formal authority. It requires 3–6 years of experience in consulting, enterprise technology, SaaS, business analysis, customer success, operations, implementation, professional services, or a similar environment, along with strong customer-facing communication, stakeholder management, problem-solving, ownership, and adaptability.
