Description

Richpanel is hiring a Full Stack Engineer to build and optimize scalable customer-support applications. The role owns features from concept to production, develops and tests Vue.js, Node.js, and TypeScript code, debugs performance issues, maintains MongoDB and SQL schemas, writes unit and integration tests, and uses AI-assisted development. Candidates need at least three years of full-stack experience, a strong computer science foundation, and the ability to work autonomously in a fast-paced startup environment. The position offers INR 20-50L per annum, equity, health insurance, paid leave, and a learning allowance.

Required Skills

Vue.js
Node.js
TypeScript
MongoDB
SQL
Storybook
Cursor

Additional Information

Minimum Education: Bachelor’s or Master’s degree in Computer Science from a top-tier college or equivalent hands-on experience building complex systems
Required Previous Experiences: At least 3 years of full-stack development experience with Vue.js, Node.js, and TypeScript
Preferred Qualifications: Fast learning and adaptability to new technologies
Ability to work effectively in ambiguous situations
Experience with AI-assisted coding and automation tools
Translation Company Name: Richpanel

Benefits & perks

### Why Join Our Engineering Team 🚀
Impactful Work:** Be part of a small but powerful engineering team with immense ownership.
Cutting-Edge Tech:** Work with the latest Vue.js ecosystem, build reusable components with Storybook, and contribute to improving performance at scale.
AI-Driven Efficiency:** Use powerful tools like **Cursor**, **Copilot**, and **AI automation** to enhance your productivity and ship faster.
Fast Growth:** Richpanel is rapidly scaling, and your contributions will directly impact thousands of businesses.
Strong Engineering Culture:** You'll collaborate with experienced engineers who value **craftsmanship**, **code quality**, and **learning**.
### Why work at Richpanel 🚀
Opportunity for Impact:** If you want to make a significant impact at a high-stakes startup and have a front-row seat to rapid growth, this is the place for you.
Autonomy:** You are your own boss and will be given a ton of autonomy and freedom to execute.
Fun & motivated co-workers:** One of the best things about working at Richpanel is the team. We hire driven, down-to-earth, and kind people. You'll make some of your best friends here, and they'll enc
Wealth creation:** We are already generating a few millions in ARR, are profitable, and have turned down a Series A offer. Our mission is to create opportunities for our team members to build long-ter
Don’t take our word for how awesome we are. You should check:
[Working at Richpanel](https://www.glassdoor.co.in/Overview/Working-at-Richpanel-EI_IE2207405.11,20.htm)
[How he hit $2m ARR in 24 months for e-commerce support SaaaS, Raised at $20m valuation](https://www.youtube.com/watch?v=KUuUexEXuYo&pp=ygUHYW1pdCByZw%3D%3D)
[The Evolution of Customer Support CRMs | Amit RG | CEO @Richpanel](https://www.youtube.com/watch?v=z0KvR78cvAg&pp=ygUHYW1pdCByZw%3D%3D)
Richpanel Office (Koramangala, Bangalore)
### Our Core Values
We look for and nurture these values in every team member:
Customer obsession:** Always do what's right for the customer.
Curiosity:** We value individuals who are passionate about their field and eager to learn and grow.
Drive:** We value people who are self-motivated and push through challenges to achieve results.
Ethics:** We value people who consistently do the right thing, even when it's difficult.
### Perks and Benefits
0.1% to 0.5% equity grant (4-year vest, 1-year cliff)
Comprehensive health insurance
21 paid days off annually
Learning & development allowance.
### Interview Process
We aim to complete the interview process within two weeks:
1. Initial screening call with Engineering Lead.

About Richpanel

Richpanel

customer serviceSan Jose, CA, US

Richpanel is an AI-native customer service platform that resolves conversations end to end across email, chat, social, SMS, and voice through Aircall, Dialpad, or JustCall. It saves sales, issues store credit, swaps products, changes delivery addresses, and manages subscriptions while human agents handle the exceptions. Richpanel guarantees 50% resolution in 30 days and serves 3,000+ brands.

Open roles: 5
Founded: 2020

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Distinguished Full Stack Engineer at Richpanel

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