Richpanel
Customer Service Software
Richpanel is an AI-native customer service platform that resolves conversations end to end across email, chat, social, SMS, and voice through Aircall, Dialpad, or JustCall. It saves sales, issues store credit, swaps products, changes delivery addresses, and manages subscriptions while human agents handle the exceptions. Richpanel guarantees 50% resolution in 30 days and serves 3,000+ brands.
Is Richpanel hiring?
Yes. As of October 7, 2026, Richpanel has 5 open roles on Metaintro.
Open roles
Newest first. Pay shown when the posting lists it.
- Customer Success ManagerCustomer SupportBengaluru · ₹150K – ₹2.5M/yrBengaluru—₹150K – ₹2.5M/yrMay 16, 2026
- Full-cycle outbound Account ExecutiveSalesBengaluru · Hybrid · ₹400K – ₹6M/yrBengaluruHybrid₹400K – ₹6M/yrMay 15, 2026
- Customer Success ManagerCustomer SupportBengaluru · ₹15 – ₹25/yrBengaluru—₹15 – ₹25/yrJan 5, 2026
- Distinguished Full Stack EngineerDeveloperBengaluru · On-site · ₹200K – ₹500K/yrBengaluruOn-site₹200K – ₹500K/yrOct 27, 2025
- Lead Backend EngineerDeveloperBengaluru · On-site · ₹300K – ₹500K/yrBengaluruOn-site₹300K – ₹500K/yrOct 27, 2025
Hiring pattern
How fast Richpanel is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 3 companies Richpanel names as customers.
Case studies3
- Jones Road Beauty
- Ridge
- Aeons
What their customers say
Quotes from people at Richpanel's customers.
“Our inbox was dominated by repeat topics with repeat solutions, so it’s been good to see the Richpanel AI agent absorb a meaningful share of our volume from day one.”
AI launches and partners
What Richpanel has launched and who it works with on AI.
- LaunchQA AIA second AI checks replies before they are sent and reads closed tickets.
- LaunchQA on 100% of closed conversationsA second AI reviews every closed conversation, finds knowledge and tool-call gaps, and turns misses into specific improvements.
- LaunchQA on 100% of closed conversationsA second AI reviews every closed conversation, finds knowledge and tool-call gaps, and turns misses into specific improvements.
- LaunchAI ticket handlingThe AI reads the same customer record as the agent, allowing it to finish a ticket instead of passing it on.
Skills they ask for
Most frequent across open postings.
Tech stack
- Marketing
- HubSpot
- Hosting
- Amazon Web Services
- CMS
- HubSpot CMS
- Webflow
- Analytics
- Google Tag Manager
- Google Analytics 4
- Libraries
- Tailwind CSS
- Three.js
- GSAP
- jQuery
- CDN
- Amazon CloudFront
Company facts
- Headquarters
- San Jose, US
- Founded
- 2020
- Industry
- Customer Service Software
- Sector (NAICS)
- Information
- Peer
- Zendesk
- Website
- richpanel.com
- Careers
- richpanel.com/careers
- Social
- LinkedIn · X · YouTube · Crunchbase
Similar companies
Companies in the same industry as Richpanel that are hiring now.
Questions about Richpanel
- Is Richpanel hiring?
- Yes. As of October 7, 2026, Richpanel has 5 open roles on Metaintro. The most are in Customer Support (2), Developer (2), and Sales (1).
- Who are Richpanel's customers?
- Richpanel names 3 customers, including Jones Road Beauty, Ridge, and Aeons.