Front Office - Front Desk Agent at Broadmoor

The Front Desk Agent will provide five-star arrival, departure, and concierge-level guest services at The Broadmoor, manage check-ins and check-outs, coordinate with housekeeping, concierge, and management, process room charges and secure credit card transactions, maintain front-office standards, and support VIP requests. The role requires a high school diploma or GED, guest-service or front-desk experience, strong communication and negotiation skills, Microsoft Office proficiency, and flexibility for mornings, evenings, weekends, and holidays. The position pays $18.00 per hour and includes health and dental insurance, a 401(k) retirement plan, and local discounts.