Description
Ampcus Inc. is hiring an IT Help Desk Analyst in Louisville, Kentucky to provide first-level support and troubleshooting for restaurant clients. The role covers hardware, software, reporting, HR technologies, customer payment systems, networking, and operational issues; includes incident logging, customer service, escalation, collaboration with other analysts, and flexible scheduling. Some college, computer fundamentals, communication and problem-solving skills, typing ability, and prior help desk or call center experience are preferred or desired.
