Description
The Lead Technical Support Specialist provides engineering-level remote diagnostics and operational guidance for GE Vernova’s power generation control systems, including MKVIe, EX2100, and LS2100. The role supports RDS and TSA contracts through the Remote Services Gateway, handles high-urgency customer cases, owns case metrics and documentation, and collaborates with engineering, commercial, and other functions. It requires a bachelor’s degree in a relevant technical discipline, at least five years of power generation control systems experience, and availability for global 24/7 coverage. The position is remote, with an application deadline of October 31, 2026, and a U.S.-based pay range of $91,400 to $152,200.
