Description
JPMorgan Chase is hiring a Technology Support Specialist for its Corporate Sector Infrastructure Platforms–Data Center Services Team. The role provides first-line end-user support for hardware, software, networking, and other technology issues through live chat and service requests; uses diagnostic tools, runbooks, and enterprise-authorized AI to triage and document incidents while validating AI outputs and following security and data-handling requirements; and contributes to process improvement and root-cause documentation. The posting requires up to six months of relevant support experience and baseline knowledge of hardware, networking, and technology operations.
