Description
GDIT is seeking an experienced Operations Manager to lead enterprise-wide operational service delivery for the CIO Infrastructure Services (CIS) program. The successful candidate will oversee the reliability, security, and availability of mission-critical systems across 250+ global sites, partnering with various stakeholders to ensure seamless execution of enterprise operations. Key responsibilities include managing daily IT operations, overseeing global operational teams, responding to critical incidents, integrating new technologies, driving ITIL/ITSM process alignment, maintaining operational dashboards, coordinating cross-location efforts, adhering to policy compliance, and leading continuous service improvement initiatives.
