Description
Thatch is hiring a Product Engagement Manager to improve member, employer, and broker engagement and conversion across email, SMS/RCS, transactional messaging, and in-product experiences. The role involves diagnosing friction points, building and testing journeys, managing targeting, triggers, sequencing, frequency, and personalization, and collaborating with Product, Engineering, and Data. Candidates should have at least five years of relevant growth, product engagement, lifecycle/CRM, or similar experience, hands-on Braze or similar platform experience, data and hypothesis-testing skills, and experience across multiple engagement surfaces or complex customer journeys. The position offers an estimated compensation range of $150,000 to $195,000 USD.
