Program Manager and Quality Manager at managementapps

Location: Washington, District of Columbia
Type: Contract

Description

Management Applications, Inc. is seeking a Program Manager and a Quality Manager for a long-term contract with the US Patent and Trademark Office (USPTO). This role involves providing network management, design, and implementation services to support various IT operations within the USPTO, including desktop deployments, field support, warehouse operations, audiovisual support, technical writing, hardware testing, security operations, release control, network maintenance, cabling, collaboration services, authorization assessment, end-user support, and electronic business center support.

Required Skills

Communication Skills
Administrative and Project Management Skills
Microsoft Project Professional
Microsoft SharePoint

Additional Information

Required Previous Experiences: Eight (8) years or more demonstrated experience in the field or in a managerial related area in which he or she has experience in planning, setting deadlines, leading and directing the work to others, monitoring project completion, as well as allocating people and resources to individual team/task order.
Eight (8) years or more demonstrated experience in the field or in a managerial related area in which he or she has experience in managing SLA, quality policies, procedures, processes, programs, and practices, to assure that the team of continuous performance to meet customer requirements.
Preferred Qualifications: Excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)
administrative and project management skills
Skilled with Microsoft Project Professional and Microsoft SharePoint for electronically updating project plans and uploading documents to EMS.