Description
Samsara is hiring a remote Customer Success Manager to own the deployment and adoption of its IoT solutions for enterprise fleet and industrial customers. The role manages customer relationships across onboarding, adoption, advocacy, and renewal; creates launch plans and roadmaps; tracks implementation progress and account health; delivers training and product demonstrations; and collaborates with Sales, Support, Sales Engineering, and Product. It requires 6+ years of senior Customer Success, account management, or strategic consulting experience, enterprise SaaS experience, technical product experience, end-to-end implementation experience, strong stakeholder communication, and a bachelor’s degree. The position is open to candidates residing in the United States except the San Francisco Bay, New York City, and Washington, D.C. metropolitan areas, may require up to 10% travel, and offers an annual base salary of $100,406–$153,409 USD.
