Senior Program Manager at Blink Health

Department: Corporate

Location: Massapequa, New York · New York, New York · +1
Type: Full-time
Level: senior
Posted: Aug 21, 2026

Description

Blink Health is hiring a Senior Program Manager, Patient Services Operations to lead complex cross-functional client onboarding, product and operational readiness, program governance, escalations, and continuous improvement initiatives. The role is an on-site position in Pittsburgh, Pennsylvania, working across Operations, Product, Engineering, Growth/Sales, Data, and Knowledge Management to ensure launches are operationally ready, risks are managed, stakeholders are aligned, and scalable processes are established.

Required Skills

Operational readiness
Project planning
Program management
Risk management
Executive reporting
Root cause analysis
Process improvement
Requirements definition
Systems thinking
Stakeholder management
Lean methodology
Data analysis

Additional Information

Minimum Education: Bachelor’s degree or equivalent professional experience
Required Previous Experiences: At least 6 years of experience in program management, project management, operations, product operations, or related roles
Experience leading multiple concurrent complex cross-functional initiatives end-to-end
Experience collaborating across Operations, Product, Engineering, Growth/Sales, Data, and Knowledge Management
Experience managing escalations, performing root cause analysis, and leading cross-functional remediation
Preferred Qualifications: Healthcare or pharmacy industry experience
Experience scaling onboarding or operational frameworks in a live production environment
Structured process design improving speed, cost, or quality
Lean or continuous improvement methodologies
Translation Company Name: Blink Health