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Senior Technial Support Engineer at Supermetrics

Department: Customers

Compensation · Listed in posting

$80,000 – $90,000/yr

Setup
Remote
Type
Full-time
Level
senior
Posted

Description

Supermetrics is hiring a Senior Technical Support Engineer to own complex customer relationships and resolve technical issues involving connectors, pipelines, authentication, schemas, and data quality. The role combines customer-facing diagnosis with agentic AI coding tools, root-cause analysis, documentation, escalation, and collaboration with Product, Engineering, and Customer Success. It is a remote U.S.-based position with a base salary of $80,000 to $90,000 USD annually plus bonus, 100% paid health care premiums, and other benefits.

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