Description
ZoomInfo is hiring a full-time Tier 1 Support Specialist at the SWE1 entry-to-junior level to support business operations, Salesforce troubleshooting, Lead-to-Order ticket management, data maintenance, and light quality assurance. The role partners with business and technical teams to resolve production issues, maintain Salesforce data integrity, document support processes, and assist with testing and requirement refinement. Candidates should have 0–2 years of experience in business analysis, systems analysis, quality assurance, or a related technology role, along with Salesforce configuration, data-loading, API testing, database, and troubleshooting knowledge.
