Description
ZoomInfo is hiring a full-time Tier 1 Support Specialist focused on Salesforce Platform Operations. The role manages support tickets, monitors platform performance, troubleshoots user issues, performs data loads and maintenance, supports light QA testing, documents support processes, and collaborates with engineering and business teams. Candidates need 0–2 years of experience in business analysis, systems analysis, quality assurance, or a related technology role, basic Salesforce configuration and data-loading experience, and a bachelor’s degree in computer science, electronics, or a similar engineering or technical discipline. The position is hybrid.
