Description
Samsara is hiring a Knowledge Manager to support the Global Support organization’s technology-centric knowledge framework. The role manages content operations roadmaps, collaborates with teams and subject matter experts, maintains knowledge processes and standards, supports knowledge development projects, monitors knowledge KPIs, and identifies improvements to knowledge processes and technology. Candidates need a related bachelor’s degree or equivalent knowledge-management or technical-documentation expertise, at least six years of relevant experience, knowledge-management and ticketing-system experience, and experience preparing AI-optimized content and building AI content-generation models. The position offers a flexible remote or hybrid model and includes health, parental leave, professional development, and other benefits.
