Technical Program Manager, Quality and Reliability at Harvey

Compensation

$200,000 – $275,000/yr

Location: San Francisco, California
Type: Full-time
Posted: Feb 17, 2026

Description

Harvey is seeking a Technical Program Manager, Quality and Reliability to lead cross-functional initiatives aimed at enhancing product quality, reliability, and operational excellence. This role involves owning release management, enforcing change safety standards, leading reliability initiatives, defining and reporting on reliability metrics, identifying process gaps, driving issue resolution, managing the incident lifecycle, and overseeing vendor reliability.

Required Skills

Technical Program Management
Release Management
CI/CD
Test Automation Frameworks

Additional Information

Required Previous Experiences: 5+ years of experience in technical program management or release management
Preferred Qualifications: Prior Experience working as Software QA or Test Engineer, preferably with SaaS products.
Strong understanding of engineering workflows, including CI/CD, release cycles, and infrastructure planning.
Experience partnering with engineering and product leadership to achieve cross-team quality and reliability objectives.
Excellent communication skills—you can distill complexity into clarity for both technical and non-technical audiences.
A track record of building systems and processes that scale with growth.
Comfort in ambiguity and eagerness to build structure where there is none.
Familiarity with incident management tooling (PagerDuty, Incident.io), monitoring stacks (Datadog, Prometheus, Grafana), and test automation frameworks (Playwright, Cypress, Selenium)