Summary from listing
Ensitech is hiring a Tier 2/3 Technical Support Engineer to join a global application support team serving enterprise clients across the United States West Coast. The client-facing role involves investigating and resolving complex application issues, writing and optimizing Oracle SQL queries, performing data fixes and configuration changes, troubleshooting application and database layers, supporting AWS infrastructure incidents, and communicating with customers through email and video calls. The position requires at least three years of Tier 2/3 application or technical support experience, strong SQL and relational database skills, enterprise application support experience, and excellent English communication skills. It is a 100% remote opportunity with competitive salary and benefits.
