Description
Factory is hiring a Technical Support Engineer to resolve architecture, performance, recovery, and security challenges for customers using its developer-centric platform. The role partners with customers, product management, and engineering; advocates for customer needs; develops diagnostics, benchmarking tools, and automation; and helps build scalable operational processes. The position is in-office five days per week in San Francisco and requires strong technical experience, modern programming, large-scale production environment administration, communication, diagnostic ability, and adaptability.
