Description
SupportNinja is hiring a Technical Support Representative II for a permanent Work-At-Home/Remote role using a Bring-Your-Own-Device. The position provides advanced technical support, troubleshoots hardware, software, and systems issues, communicates solutions to non-technical customers, escalates complex issues, documents interactions in a CRM, and collaborates with other departments. Candidates need at least two years of technical support experience, strong communication skills, advanced troubleshooting knowledge, computer application proficiency, and CRM experience is preferred. The salary is RON 8,000, with medical benefits, a remote-work allowance, meal tickets, and a performance bonus.
