Description
The Trainer is a pedagogical and platform expert within 360Learning’s Professional Services team, responsible for empowering clients to master the Collaborative Learning platform and methodology through scalable training. The role owns the One-to-Many offer, including Engagement Academy and Stadium webinars, and collaborates with Customer Success and Product teams. Responsibilities include hosting webinars, updating training content, improving client engagement, analyzing adoption metrics, and eventually mentoring new Trainers. The position requires 3+ years of trainer or client-facing Customer Success experience, strong listening and teaching skills, and writing ability in German, English, and French; it offers work-from-home flexibility across Germany, parental leave, and equity.
