Description
The Operations Excellence Manager provides direct operational leadership and field support to Tailwind Hospitality locations, including temporary deployments for management vacancies, staffing shortages, new openings, acquisitions, and other operational challenges. The role leads daily restaurant operations, supports General Managers, manages labor and food costs, ensures food safety and compliance, coaches leadership, and collaborates with corporate departments. It is a remote/hybrid position requiring extensive nationwide travel, with candidates located near key U.S. markets and requiring an associate's degree or equivalent experience, five to seven years of progressive restaurant or hospitality management experience, and at least three years managing multi-unit operations or a high-volume operation.
