Description
The Web E-Chat Representative will serve as the first point of contact for customers, handling and responding to inquiries through web chat, resolving issues, providing product and service information, documenting communications, and sharing feedback with management. The role requires customer service experience, strong communication and problem-solving skills, typing accuracy, Microsoft Office proficiency, and the ability to work in a fast-paced environment. Benefits include medical, dental, vision, and life insurance, paid time off, vacation, career advancement, and training opportunities.
