Hook
Customer Success
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Rekrutterer nå
Ansetter Hook?
Ja. Per 8. oktober 2026 har Hook 13 ledige stillinger på Metaintro. 4 ble publisert de siste 30 dagene.
Ledige stillinger
Nyeste først. Lønn vises når annonsen oppgir den.
- Senior Copywriter (Sports Emphasis)MarkedsføringFjernarbeid—Fjernarbeid—-3 d.
- Product InternProdukt-/ProsjektledelseNew York · HybridNew YorkHybrid—-9 d.
- Customer Success ManagerKundestøtteLondon · Hybrid · £70K – £80K/yrLondonHybrid£70K – £80K/yr-9 d.
- Account ManagerKundestøtteLondon · Hybrid · £70K – £80K/yrLondonHybrid£70K – £80K/yr-9 d.
- Legal Affairs InternJuridisk BransjeNew York · HybridNew YorkHybrid—10. aug. 2026
- Social Media LeadMarkedsføringNew York · FjernarbeidNew YorkFjernarbeid—10. aug. 2026
- Technical Implementation ConsultantGenerell TeknologiLondon · Hybrid · £60K – £75K/yrLondonHybrid£60K – £75K/yr4. aug. 2026
- Senior Software EngineerUtviklerLondon · Hybrid · £85K – £105K/yrLondonHybrid£85K – £105K/yr30. juli 2026
Rekrutteringsmønster
Hvor raskt Hook legger ut nye stillinger, og hvilken arbeidsform de har.
Nye stillinger per månedStillinger etter måned for første publisering
Stillingenes arbeidsformAndel av ledige stillinger
Kunder
Alle 4 selskaper som Hook oppgir som kunder.
Hva kundene deres sier
Sitater fra folk hos Hooks kunder.
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
Vis 2 sitater tilVis færre
“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
KI-lanseringer og partnere
Hva Hook har lansert, og hvem selskapet samarbeider med om KI.
- LanseringGuardianGuardian monitors product usage across accounts, benchmarks usage against levels its ML model has identified as optimal to prevent risk, and automatically drives customers back to those benchmarks.
- LanseringAgent AnchorAnchor is Hook's AI agent for renewals, reviewing upcoming renewals and opening conversations with context in place.
- LanseringHook for ZoomEvery Zoom discussion is captured, summarized, and prioritised by AI.
- LanseringEchoEcho sees churn risk early by listening to what customers say, watching how they use your product, and understanding the patterns that matter.
Etterspurte ferdigheter
Hyppigst i ledige annonser.
Teknologistakk
- Analyse
- Google Analytics 4
- Biblioteker
- D3.js
- Rammeverk
- Next.js
Selskapsfakta
- Hovedkontor
- 21 Great Winchester St London, EC2N 2JA
- Bransje
- Customer Success
- Sektor (NAICS)
- Informasjon
- Sammenlignbart selskap
- Gainsight
- Nettsted
- hook.co
- Karriere
- hook.co/careers
Stillinger etter sted
Hvor Hook rekrutterer. Velg en by for å se stillingene der.
Lignende selskaper
Selskaper i samme bransje som Hook som ansetter nå.
Spørsmål om Hook
- Ansetter Hook?
- Ja. Per 8. oktober 2026 har Hook 13 ledige stillinger på Metaintro. 4 ble publisert de siste 30 dagene. Flest er innen Design (4), Marketing (3) og Customer Support (2).
- Hvor rekrutterer Hook?
- Hook rekrutterer i London og New York, med flest ledige stillinger i London.
- Tilbyr Hook fjernarbeid eller hybridarbeid?
- 55 % av de ledige stillingene er hybride, og 36 % er fjernarbeid.
- Hvem er kundene til Hook?
- Hook oppgir 4 kunder, blant annet Salesloft, hackajob, Planful og Superhuman.
