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Hook

Customer Success

Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.

Se 13 ledige stillingerSpør om Hook4 nye stillinger denne uken

Ansetter Hook?

Ja. Per 8. oktober 2026 har Hook 13 ledige stillinger på Metaintro. 4 ble publisert de siste 30 dagene.

Ledige stillinger

Nyeste først. Lønn vises når annonsen oppgir den.

Rekrutteringsmønster

Hvor raskt Hook legger ut nye stillinger, og hvilken arbeidsform de har.

Nye stillinger per månedStillinger etter måned for første publisering

5
2
0
4
juliaugustseptemberoktober
oktober: 4 nye stillinger.

Stillingenes arbeidsformAndel av ledige stillinger

55 %
36 %
9 %
HybridFjernarbeidIkke oppgitt
91 % av stillingene er hybride eller med fjernarbeid.

Kunder

Alle 4 selskaper som Hook oppgir som kunder.

Kunder som rekrutterer nå1

Kundecaser1

  • hackajob

Andre kunder2

Hva kundene deres sier

Sitater fra folk hos Hooks kunder.

“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”

Head of Customer Success · hackajob

“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”

Chief Customer Officer · Salesloft

“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”

Ken Junior · Strategic Success Specialist · Salesloft

“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”

Joshua B · Lead Customer Success Manager · Superhuman

“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”

Jazmin Lewis · Head of Customer Success · hackajob
Vis 2 sitater til

“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”

Adam Marzola · Renewals Team Lead · Planful

“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”

David Hwang · Chief Customer Officer · Superhuman

KI-lanseringer og partnere

Hva Hook har lansert, og hvem selskapet samarbeider med om KI.

  • LanseringGuardianGuardian monitors product usage across accounts, benchmarks usage against levels its ML model has identified as optimal to prevent risk, and automatically drives customers back to those benchmarks.
  • LanseringAgent AnchorAnchor is Hook's AI agent for renewals, reviewing upcoming renewals and opening conversations with context in place.
  • LanseringHook for ZoomEvery Zoom discussion is captured, summarized, and prioritised by AI.
  • LanseringEchoEcho sees churn risk early by listening to what customers say, watching how they use your product, and understanding the patterns that matter.

Etterspurte ferdigheter

Hyppigst i ledige annonser.

Teknologistakk

Analyse
Google Analytics 4
Biblioteker
D3.js
Rammeverk
Next.js

Selskapsfakta

Hovedkontor
21 Great Winchester St London, EC2N 2JA
Bransje
Customer Success
Sektor (NAICS)
Informasjon
Sammenlignbart selskap
Gainsight
Nettsted
hook.co

Stillinger etter sted

Hvor Hook rekrutterer. Velg en by for å se stillingene der.

Lignende selskaper

Selskaper i samme bransje som Hook som ansetter nå.

Spørsmål om Hook

Ansetter Hook?
Ja. Per 8. oktober 2026 har Hook 13 ledige stillinger på Metaintro. 4 ble publisert de siste 30 dagene. Flest er innen Design (4), Marketing (3) og Customer Support (2).
Hvor rekrutterer Hook?
Hook rekrutterer i London og New York, med flest ledige stillinger i London.
Tilbyr Hook fjernarbeid eller hybridarbeid?
55 % av de ledige stillingene er hybride, og 36 % er fjernarbeid.
Hvem er kundene til Hook?
Hook oppgir 4 kunder, blant annet Salesloft, hackajob, Planful og Superhuman.
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